We take the greatest care to inspect and properly package your orders for shipment. More than 99% of our packages are received in perfect condition.

Our damage policy allows us to offer you the lowest possible shipping rates, while still protecting your purchase.
 

	If an item arrives damaged, please save everything including the box and packaging. Email us within 24 hours of receipt of merchandise with the damage details.
	US Postal Service Shipping Damage. We insure packages sent through the US Mail. For US mail package damage, your insurance receipt will be mailed to you to file a claim at your local US Post Office. The USPS will reimburse the claim to YOU directly. This is the quickest way to be reimbursed for a damage claim with the US Post Office.
	UPS Shipping Damage. We insure packages shipped through UPS. We will file the damage claim for you. Please allow 30 days for claims processing and the damaged item(s) to be replaced.
	For small items, we will replace the item if we are notified of damage immediately upon receipt of the package.  We cannot pay for your return postage, but we will ship your replacement at no cost to you after we receive the damaged article.
	International shipments are always sent insured on packages over 4lbs. Packages under 4lbs are not insurable because the US Mail does not offer coverage. We cannot be responsible for uninsured packages sent overseas.